Reference

Privacy at pulawjudi: Transparent and Straightforward

Your account details, payment information and play history stay secure with us.

Data collected clearly listedYour access and deletion rightsContact us anytime
pulawjudi Privacy at pulawjudi: Transparent and Straightforward
GET IN TOUCH ABOUT PRIVACY

Contact Us About Your Data

Team online

Email Support

Reach our privacy team at [email protected]. Include your account email and a description of your request. We respond to all data and privacy inquiries within 5 business days.

Live Chat

Available daily 08:00–22:00 Jakarta time. Our agents can walk you through your privacy rights, data access requests and account removal steps in real time.

Account Settings

Log in to your pulawjudi account and navigate to Settings > Privacy & Data. View your stored information, download your full data export or request permanent account closure directly.

HOW WE PROTECT YOU

Your Privacy Safeguards In Action

Account Verification

We verify your identity using your phone number and email at sign-up.

Session Encryption

Every login, deposit and withdrawal happens over a 256-bit encrypted connection.

Cookies and Tracking

We use session cookies to keep you logged in and functional cookies to remember your language and deposit method.

Data Retention Schedule

Active account data is stored for the lifetime of your account.

Third-Party Sharing

We share your data only with payment processors (DANA, OVO, GoPay, QRIS providers) to process your transactions, and with fraud-prevention…

Your Data Rights

You have the right to access, correct or delete your data, where local law permits.

Frequently Asked About Your Privacy

We collect your full name, email, phone number, date of birth and bank or e-wallet details when you sign up. During play, we log your login times, game sessions and betting history. Payment details for DANA, OVO, GoPay and QRIS are tokenised so we don't store full numbers.

Personal data is deleted within 90 days of closure. Financial records are kept for 7 years where local law requires. You can request a final data export before closure or confirm deletion once the 90-day period ends.

Yes. All payment data is tokenised and encrypted. When you deposit via DANA, OVO, GoPay or QRIS, your full account or card number is never stored on our servers. Each transaction is verified with your bank before it completes.

No. We never sell or lease your data to marketers or data brokers. We share information only with payment processors and fraud-prevention partners to keep your account secure and transactions running.

Yes. Open your account, go to Settings > Privacy & Data and select 'Export My Data'. You'll receive a downloadable file with all your personal information, account history and deposits in a standard format within 3 business days.

If a breach occurs, we notify all affected users via email within 48 hours. We'll explain what data was accessed, the steps we've taken to secure it and your next actions — such as password reset or account freeze.

Contact [email protected] with your account email and request account termination. Your personal data is erased within 90 days. Live chat is available 08:00–22:00 Jakarta time if you need to walk through the process.